At Cloisters, we maintain an ongoing commitment to sustainability and have an integrated approach to environmental initiatives within the precinct while continuously improving practices that will minimize our environmental footprint.

To achieve this, we identify and understand the environmental aspects of our business operations at Cloisters and deliver improvements through best practice. Consequently, particularly since the completion of the redevelopment, energy and water consumption of the precinct, in particular 200 St Georges Terrace, has been steadily reducing and ongoing efforts are being made to encourage our tenants to reduce their waste.

Cloisters is becoming one of the most energy-efficient buildings in WA and has recently been awarded a 5-star NABERS Energy base building rating, without the purchase of Green Power.

Through a process of continuous improvement and capital investment by the building Owners, the energy use of both 200 St Georges Terrace and 863 Hay Street is being constantly reduced. Over the past five years, significant savings have been achieved and further substantial savings are being targeted into the future.

The following details a little about the current initiatives in place, particularly in relation to the extension our recycling and waste management programme.



Cloisters Management is actively committed to sustainability and the recycling of products within the working environment by constantly reviewing current working practices with a view to consistently improve our use of energy, water and other resources.

At Cloisters, effective Tuesday 5th June 2018 we are expanding our sustainability efforts within the precinct. As well as our general waste collection, we will now include:

General Paper And Cardboard
  • Newspapers, magazines, office paper (staples and sticky tape is okay)
  • Cardboard cereal and food boxes
  • Envelopes (plain or window)
  • Junk mail and flyers
  • No paper towels, paper plates or disposable coffee cups please
Co-Mingled Waste
  • Empty soft drink, juice and water bottles, with lids loosened
  • Milk and juice cartons
  • Detergent and cordial bottles
  • Butter and ice-cream containers
  • Take away food containers
  • All aluminium and steel cans
  • Clean aluminium foil
  • Aluminium pie trays
  • Empty aerosol cans
  • Glass bottles and jars
  • No disposable coffee cups, please
Organic Waste – “ORCA”
  • Anything you can eat can be put in the organics bins, but no avocado stones or corn cobs and husks please.
  • Egg shells
  • Small fish bones
  • Dairy products
  • Coffee grinds

The organic waste recycling will initially be rolled out within the retail arcade.  The commercial tenants will follow soon after.  Watch this space for updates.



Where Will The Waste Bins Be Situated Within Each Tenancy?

Three coloured coded 120 litre waste bins will be delivered to your tenancy throughout the weekend of the 2nd – 4th June 2018.

  • General Waste = Red lid
  • Co-mingled = Yellow lid
  • Paper and carboard = Blue lid

They will be placed within your break out areas for you to decide where they will be most effective and easily utilised by staff. These will be delivered to you free of charge however if you prefer bins that may be able to be integrated into your fit out, please speak with the Cloisters Management team and we will assist. This cost would be borne by the tenant.

How Often Will Boxes And Bins Be Emptied?

The centralised general waste bins will be emptied every night as usual. Under desk paper and cardboard recycling boxes will be emptied as they approach half full and co-mingled bins will be emptied as required.

All large recycling bins are scheduled to be thoroughly washed out frequently.

What Bin Do I Put My Non-Recyclable Waste In?

All non-recyclable waste is to be deposited in the General Waste bin – Red lid.  If staff are unsure, please encourage them to Google or contact Remondis.  If they are still unsure, it is better to not risk contaminating other recycling.  Just simply deposit it in the general waste stream.

We can however arrange Remondis to assist with E-Waste, batteries, light globes and photocopier toner disposal if you don’t currently have arrangements in place.

What’s Changing Within Each Tenancy?

Very little will change within the tenancy, other than staff behaviour. Most of the changes will involve the evening cleaning crew who will manage the waste disposal on your behalf. We are not removing anything from the tenancy except for the need to use plastic bags. However, we will no longer be servicing under desk general rubbish bins.  We recommend they are removed from each work station. In their place we will be providing under desk paper and cardboard recycling boxes to be shared and located between approximately four workstations.

General and co-mingled waste will need to be deposited in the centralised waste bins. This inspires a more mindful approach to recycling and encourages staff to move from their work stations more frequently.

What Items That Can’t Be Placed In The Recycling Bins?

The following items cannot be recycled (they may have been recycled many, many times already) but should be deposited within the general waste stream;

  • Food scraps and organics
  • Polystyrene cups and packaging
  • Plastic bags and wrap
  • Clothes, toy and fabric
  • Paper towels, serviettes and paper plates
  • Ceramics, pyrex and drinking glasses
  • Disposable coffee cups
  • Sharps – needles or syringes
  • Nappies
  • Soiled pizza boxes
  • E-Waste, batteries, light globes, photocopier toners
What About Your Existing Secure Document Disposal Bins?

This service is contracted by individual tenants and is not managed by Cloisters Management, so nothing will change.  We do encourage you to source an alternative quote from Remondis as they do provide this service if required.



Cloisters has a strong indoor environment performance reflecting good equipment selection, operation and management. The rating takes into account thermal comfort, air quality and acoustic comfort. The high rating is attributable to the close control of building temperatures, the use of high efficiency air filters and an ongoing program of Air Quality audits that are carried out annually.



Water use on site is carefully managed and has been gradually reduced over the life of the building through minor improvements including the fitting of flow restrictors to all hand basin taps and the installation of AAA-rated shower heads.



  • Comprehensive energy management Tracking, Monitoring, Analysis and Reporting program in place;
  • Indicative month to month NABERS tracking for both Buildings;
  • 5 Star NABERS Building Energy Efficiency rating for 863 Hay Street;
  • 4 Star NABERS Building Energy Efficiency rating for 200 St George Terrace; (targeting a 5 Star NABERS rating post Capex works to the chillers and mechanical services);
  • Nominal Lighting Power Density BEEC ratings for all tenancies;
  • Tenant Lighting Energy Efficiency Assessment demonstrating control capacity for all tenancies;
  • Extensive building metering to accurately measure and track consumption;
  • Energy efficient chillers, VAV’s and mechanical services plant (Capex expenditure of $4.5mill in FY 2017 / 2019)
  • Sensor operated and photo sensitive energy efficient lighting;
  • Heat and glare reduction window treatments;
  • Co-mingled recycling program with output tracking and reporting;
  • Green Lease provisions that ensure Tenants fit out’s incorporate green philosophies and initiatives;
  • Engagement with like-minded consultants and contractors;
  • Ongoing upgrades to the toilet and bathroom facilities with water-efficient fixtures and fittings;
  • Ongoing water consumption reductions, water consumption has been reduced by 20% since 2016;
  • Thermal and climatic controlled roof space in the Courtyard precinct
  • Extensive Bicycle parking and storage facility;
  • End of Trip facilities to encourage an energetic lifestyle;
  • Walking distance to Bus, Trains, Ferry and CAT bus service.
863 Hay Street200 St George Terrace